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Les Ormes Care Home 

Residential Home

Les Ormes accepts male and female clients usually for long term elderly residential care. Our staff have received training in dementia care and therefore individuals who require dementia care can be accommodated. This is assessed on an individual basis.

White Flowers

To see the activities that our clients get involved in please visit our Facebook page.

Aimes & Objectives 

25 places for elderly residents who possess a residential certificate from the Needs Assessment Panel, Guernsey. We have 23 single rooms and 1 double.


A pre-admission assessment will be carried out to assess the suitability of the match between your needs and the services and facilities of The Home. The suitability of your admission will be discussed with you and, if appropriate and with your permission, your representative(s).


Emergency admissions will be accepted only in exceptional circumstances, where the health or safety of the Service User is under threat, and normally only through a professional referrer such as Social Services. In this event, the suitability of the proposed Service User will be discussed with the professional referrer to ensure that the needs match the services offered, and the normal pre-admission assessment will be carried out within 48 hours of admission.


The Home aims to:

Offer skilled care to enable people who live here to achieve their optimum state of health and well-being.

Treat all people who live and work at the Home and all people who visit with respect at all times. Respect and encourage the right of independence of all Service Users.

Recognise the individual uniqueness of Service Users, staff and visitors, and treat them with dignity and respect at all times.

Respect individual requirement for privacy at all times and treat all information relating to individuals in a confidential manner.

Recognise the individual need for personal fulfilment and offer individualised programmes of meaningful activity to satisfy that need of Service Users and staff.

Elder woman and her caretaker

Services & Facilities

Aiming to Exceed Your Expectations

Care home without nursing care

Long term and respite available

Elder woman and her caretaker
Bathroom Aids

9 ensuites on the ground floor with 2 wet rooms, 1 assisted bathroom & 1 assisted wet room

*subject to room availability*

15 ensuites on the first floor with 7 wet rooms, 1 walk in bath & 1 assisted bathroom with bath and shower.

*subject to room availability*

Olive Oil Soap
Patient with Healthcare Nurse

Room call system covering each room.

Keeping Service Users feeling safe and secure 24/7

Fully automatic fire alarm, integral sprinkler system and an emergency lighting system.

Present throughout the whole building.

Fire Alarm
In Good Hands

Day Care 

The Home offers a day care package which allows individuals to use our facilities.
We can offer 4 packages which are as follows –
1. £30 = Bath/Shower, morning coffee, lunch, afternoon tea, dinner.
2. £25 = Bath/Shower, morning coffee, lunch, afternoon tea.
3. £25 = Morning coffee, lunch, afternoon tea, dinner.
4. £15 = Morning coffee, lunch, afternoon tea.

Transport 

Our Fiat Doblo is available for daily rental for individuals requiring wheelchairs

Blue wheelchair
Wheelchair Accessibility

The Home has a lift to access the first floor.

The Home is totally wheelchair friendly.

Lasting Friendship

Visiting Hours 

We are always open but we would prefer the below hours were avoided:

12pm - 1pm Lunch

5pm - 6pm Evening meal

We also ask that for non-urgent matters you do not ring the home before 10am and after 6pm unless ringing a Service Users direct line.

Fees

The below fees are for a standard rate room. Les Ormes has a number of private rooms which are larger and have better facilities. These come with a nightly top-up charge which varies dependant on the room.

Long Term Care Benefit

£609.07

To receive the Long Term Care Benefit you must be in possession of a Needs Assessment Panel Certificate (NAP) from the Health and Social Security Department

Co-payment 

£327.32

The co-payment is any personal funds that the client may have. This can include any other benefits being received

Total Weekly Charge

£936.39

This is the total weekly charge for a standard rate room at residential care level.

Our Team

Get to Know Us

Mr. & Mrs. Best 

Directors & Owners

Mr. & Mrs. Best, Directors of Les Ormes Care Home Limited have owned and managed care homes in Guernsey since 1998, in both the Residential and Nursing sectors. Their previous business experience in the food industry and the finance sector provide extra knowledge in relevant areas of the Care sector.

Mrs. Best

Nominated Person

Mrs. Best started in the industry by providing administration and accounting services to a local residential home in the mid 1990's. Advancement saw her becoming a designated person for the home before she acquired her own establishment with her husband in 1998. Les Ormes Care Home was converted by the Bests from a small hotel to a Nursing Home in 2008 and then to a residential care home in late 2017. It is the sister home to Gardenia Lodge Care Home which provides residential and EMI care.

Catia Silva RGN

Manager

Catia has been working for Les Ormes Care Home since 2017. She has moved up from carer to senior carer, Deputy Manager and finally Manager. 
Qualifications: Registered General Nurse. Dementia training. EGRO Moving and handling coach. FFP3 trained

Get in Touch

 Questions? We’d love to hear from you, so don’t hesitate to contact us today. 

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Happy seniors raising hands
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